Help Center
Answers to our most frequently asked questions are below
If you cannot find the answer to your question, please use the contact form below.
From your dashboard please use the secure messaging system in your dashboard
Getting Started
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It’s a collection of five research-backed reports that forecast pricing trends, niche demand, client acquisition channels, AI integration, and long-term coaching industry shifts for 2026
For ICF & EMCC qualified business, life, career, wellbeing, executive, leadership, and specialist coaches who want to grow using clear, data-driven insights rather than guesswork.
All reports are available instantly as downloadable PDFs. Access Pass holders can access all their reports and the resource vault in their dashboard.
Yes. Your reports are delivered as PDF downloads for convenience and speed. All reports are accessed from your dashboard.
Yes — reports are provided in universal PDF format and work on all devices (desktop, tablet, mobile).
Report updates are released continuously throughout 2026. Members receive updated versions automatically.
Yes, if you select Pro or Elite Access you receive substantial discounts and have access to all reports.
Access Pass holders can download additional copies at anytime.
Purchases & Billing
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We accept all major credit and debit cards through Stripe including Apple Pay, Google Pay, and PayPal.
Yes, your invoice is automatically emailed after purchase. You will also find all of your invoices in your dashboard.
All payments are processed via Stripe and PayPal, using industry-leading encryption and compliance.
Yes, we offer a 7 day refund policy. If the reports are genuinely not helpful to you, simply contact us for a refund. We cannot refund the payment transaction fee charged by PayPal or Stripe.
Please refer to our full refund policy and contact customer support support@coachingreports.com with your name and order number.
Yes — we offer multi-user/team licences. Contact us for pricing.
Yes. Access Pass holder receive lifetime preferential pricing.
Access Passes are not set to renew automatically by default, you will be notified when your access has expired and offered the choice to renew.
Using the Reports
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Yes — they include general industry insights plus niche-specific forecasts for emerging and established areas.
You can use it to adjust your pricing strategy, benchmark your rates, and understand what clients expect to pay in 2026..
It identifies high-growth coaching opportunities so you can specialise early and position yourself for demand.
It shows which channels will be most effective in 2026, helping you avoid wasted time and focus on what works.
It's a structured framework showing how coaches can leverage AI while maintaining human depth, connection, and expertise.
Yes — every report contains clear, practical recommendations you can apply immediately.
Absolutely — the Intelligence Pack is designed to inform your 2026 strategy, offers, pricing, and marketing.
No, Access Passes are not set to renew annually by default.
Technical & Downloads
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Check your spam/junk folder. If it’s not there, email support and we’ll resend it immediately.
PDF format, accessible on all major devices.
Yes — they are formatted for digital and print use.
No. Reports are licensed for individual use only.
Each report is typically 3–15 MB depending on visuals.
Update your PDF viewer or open it in a browser like Chrome or Safari
Yes — they are fully responsive and readable on mobile devices.
Yes — once downloaded, they can be read offline anytime.
Access Passes
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There are many benefits to Pro or Elite Access including better pricing, early access and exclusive content. But the main benefit is for you to access the updated versions of the reports as they are released through the year.
Yes, all credentials are confirmed with the ICF or EMCC. Our reports are created for coaches with the highest qualifications and ethics, they are not suitable for other coaches.
Stored reports, update history, saved insights, and bonus materials.
Yes — you can upgrade at anytime. Please contact customer support and we can apply your existing Access Pass fee to your upgrade.
Yes — you can not only access all the reports included in your dashboard, but also the resource vault and partnership offers.
Only with your consent, to notify you of new products, we never pass on your email to anyone else. You can unsubscribe anytime.
Yes — contact support.
Using secure, GDPR-compliant methods via trusted providers.
2026 Intelligence Pack Specific FAQs
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Five core intelligence reports — plus bonus updates and additional releases throughout the year.
Yes. Access Pass holders receive updates in their dashboard with no additional cost.
They include global insights, with notes on regional variations where relevant.
New insights and mini-updates are released monthly.
Yes — the Intelligence Pack includes graphs, visuals, and data summaries.
You may reference trends, but cannot redistribute or republish content.
It is data-led, forward-focused, and built as a professional-grade intelligence product with real forecasting.
Yes — and Access Pass holders will receive early access and exclusive pricing.
Policies & Legal
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Yes, we offer a 7 day refund policy. If the reports are genuinely not helpful to you, simply contact us for a refund. We cannot refund the payment transaction fee charged by PayPal or Stripe.
All payments are processed via secure, PCI-compliant systems. We do not hold any payment information.
According to our GDPR-compliant Privacy Policy.
Only essential and analytics cookies. Please refer to our full Cookie Policy for further details.
Never.
Yes — email support for a data access request.
Yes — redistribution or resale is prohibited.
Members will be notified by email and updates will appear on the website.
Support & Contact
Contact us if you need any more help.
Email support@coachingreports.com — we reply within one business day. Access Pass holders can use the secure messaging system to contact customer support.
Usually within a few hours, Monday–Friday.
No, email ensures faster, documented responses.
Email us — we love suggestions from coaches.
Include screenshots and a description when emailing support at support@coachingreports.com
Yes — we can produce tailored research upon request.
Yes — contact us for partnership opportunities, we love to hear from other like minded companies who can bring added value to our members.
We offer limited consultation calls for enterprise or coaching school clients.
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